West Loop Receptionist & Office Concierge

Staffmark Group; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Staffmark Group in Chicago’s West Loop seeks a polished Receptionist/Office Coordinator to be the face of a corporate headquarters. This on-site role covers front desk, guest services, and light office administration, with exposure to leadership and cross-functional teams.

You will welcome visitors, handle calls, manage deliveries, coordinate meeting rooms, restock amenities, and support day-to-day operations to keep the office running smoothly.

Qualifications

• Excellent verbal and written communication.
• Strong customer service and interpersonal skills.
• Professional, dependable, and highly organized.
• Ability to multitask and prioritize in a busy office environment.
• Strong attention to detail and problem-solving abilities.
• Ability to maintain confidentiality and professionalism.
• Comfortable interacting with employees, executives, clients, and visitors.

Responsibilities

• Serve as primary point of contact for visitors, clients, and employees.
• Professionally answer and direct incoming phone calls.
• Welcome guests, coordinate visitor check-ins, notify hosts, and provide exceptional customer service.
• Manage incoming deliveries, shipments, mail, and package distribution.
• Maintain a professional and inviting reception area.
• Track and coordinate office supplies and inventory needs.
• Assist with facility-related requests and building management communications.
• Manage visitor schedules, meeting room reservations, and workspace coordination.
• Support day-to-day office operations to ensure efficiency and organization.
• Help create a positive employee and visitor experience by maintaining shared office spaces.
• Restock breakrooms, refrigerators, coffee stations, and office amenities.
• Ensure conference rooms and meeting areas are fully prepared and presentation-ready.
• Coordinate equipment and resource check-out processes.
• Assist with meeting setups, client visits, and company events.
• Partner with administrative, operations, and leadership teams on special projects and events.

Skills

Verbal & written communication

Customer service

Organization

Multitasking

Confidentiality

Professional demeanor

Interpersonal skills

Tools

Microsoft Office

Job description

Staffmark Group in Chicago’s West Loop seeks a polished Receptionist/Office Coordinator to be the face of a corporate headquarters. This on-site role covers front desk, guest services, and light office administration, with exposure to leadership and cross-functional teams.

You will welcome visitors, handle calls, manage deliveries, coordinate meeting rooms, restock amenities, and support day-to-day operations to keep the office running smoothly.