West Coast Regional Training Architect

On; Louisiana; On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Industry leading PTO

401k program

11 paid US holidays

Office closure between Christmas and Q

Product perks

Job summary

On seeks a Regional Training Specialist to shape retail training across the West Coast, based in LA Century City and reporting to the Retail Training Senior Lead Americas. You will manage end-to-end training delivery across multiple stores, blending in-person and digital formats while traveling to stores across your region.

You’ll partner with store leaders, in-store trainers, and cross-functional teams, driving learning strategies to improve performance and customer experience.

Qualifications

• 3–5 years of experience in a retail training manager or area-level L&D role, with increasing levels of responsibility.
• Proven track record of leading training initiatives across an area with multiple store locations.
• Comfortable working autonomously, managing time, priorities and travel schedules.

Responsibilities

• Oversee the end-to-end execution of the area training strategy across West Coast stores, ensuring consistency, alignment and impact.
• Assess store performance, identify capability gaps, and prioritize training needs with Area and Store Leaders.
• Develop and manage a strategic training calendar aligned with business goals, product launches, seasonality, and customer service initiatives.
• Lead NSO onboarding process ensuring seamless organisation, facilitator coordination and impactful delivery.
• Facilitate high-impact training sessions across in-store, classroom, virtual, and digital formats.

Skills

Retail training leadership

Data literacy

Travel readiness

Facilitation skills

English fluency

Tools

Google Suite

Digital Apps

Job description

On seeks a Regional Training Specialist to shape retail training across the West Coast, based in LA Century City and reporting to the Retail Training Senior Lead Americas. You will manage end-to-end training delivery across multiple stores, blending in-person and digital formats while traveling to stores across your region.

You’ll partner with store leaders, in-store trainers, and cross-functional teams, driving learning strategies to improve performance and customer experience.