Wellness Team Lead — Flexible Hours & Growth

Massage Envy; Tempe (AZ); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Healthcare (employer-paid)

401(k) match

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

Training & development

Free massage/skin care/stretch service

Product discounts

Job summary

Massage Envy Dobson is seeking a full-time leader to drive membership growth, coach a team of professionals, and ensure a welcoming, high-quality member experience. You’ll promote retail sales, oversee daily operations, and help maintain a safe, therapeutic environment.

The ideal candidate has management or sales background in service environments like spas or gyms, strong leadership, and the ability to handle tough conversations while fostering a culture where staff feel valued and aligned with

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Leadership

Sales experience

People management

Communication

Job description

Massage Envy Dobson is seeking a full-time leader to drive membership growth, coach a team of professionals, and ensure a welcoming, high-quality member experience. You’ll promote retail sales, oversee daily operations, and help maintain a safe, therapeutic environment.

The ideal candidate has management or sales background in service environments like spas or gyms, strong leadership, and the ability to handle tough conversations while fostering a culture where staff feel valued and aligned with