Wellness Front Desk Leader | Flexible Schedule & Growth

Massage Envy; Mount Pleasant (SC); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive base pay

Bonuses and commissions

Medical plans

401(k) matching

Paid time off

Referral program

Employee assistance program

Flexible schedule

Training

Free massage or service

Product discounts

Job summary

Massage Envy is seeking a leadership-focused manager to drive membership growth and retail sales at our Mount Pleasant location. You will coach a team of wellness professionals, foster a supportive culture, and ensure outstanding guest experiences while maintaining compliance and service standards.

The role offers full-time and part-time schedules with a focus on developing a positive workplace culture and delivering exceptional client care.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Leadership

Sales experience

Coaching

Employee relations

Job description

Massage Envy is seeking a leadership-focused manager to drive membership growth and retail sales at our Mount Pleasant location. You will coach a team of wellness professionals, foster a supportive culture, and ensure outstanding guest experiences while maintaining compliance and service standards.

The role offers full-time and part-time schedules with a focus on developing a positive workplace culture and delivering exceptional client care.