Wellness Center Leader — Inspire Teams & Drive Growth

Massage Envy; Charlotte (NC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Referral bonus

Assistance program

Flexible schedule

Free monthly massage

Product discounts

Training program

Job summary

Massage Envy Ballantyne is hiring to lead a caring team and drive wellness. The role combines management and sales responsibilities with focus on delivering top-tier client experiences in a spa setting.

You will promote memberships and retail, mentor staff, and ensure a compliant, welcoming environment while contributing to a supportive, growth-oriented culture. Full-time and part-time options available.

Qualifications

• Experience in management or sales, preferably in a personal service environment such as a spa, salon, or gym.
• Able to lead, motivate and coach a team.
• Capable of handling tough conversations professionally and constructively.
• Build a positive workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Oversee all operational aspects: drive memberships, promote retail, manage deposits and inventory, ensure legal compliance, and more.
• Set goals, prioritize work and analyze business performance for growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Provide ongoing training and review performance to empower team members to grow.
• Build strong relationships with employees, members, and guests.

Skills

Management

Sales

Leadership

Coaching

Communication

Job description

Massage Envy Ballantyne is hiring to lead a caring team and drive wellness. The role combines management and sales responsibilities with focus on delivering top-tier client experiences in a spa setting.

You will promote memberships and retail, mentor staff, and ensure a compliant, welcoming environment while contributing to a supportive, growth-oriented culture. Full-time and part-time options available.