Wellness Spa Assistant Manager | Leadership & Growth

Massage Envy; Wake Forest (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Sign-on bonus

Employer-paid health insurance

Matching 401(k)

Paid time off

Referral bonus program

Employee Assistance Program

Flexible schedule

Training program

Free monthly massage or skincare

Product discounts

Job summary

Massage Envy Wake Forest is seeking a motivated leader to manage daily operations, drive memberships, and coach a team of professionals in a high‑quality wellness environment.

You will oversee deposits, inventory, and compliance, while delivering exceptional member experiences and promoting skincare and massage services. This role offers flexible scheduling and opportunities to grow with the brand.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Massage industry experience is a PLUS but not required.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Management

Sales

Leadership

Customer service

Communication

Job description

Massage Envy Wake Forest is seeking a motivated leader to manage daily operations, drive memberships, and coach a team of professionals in a high‑quality wellness environment.

You will oversee deposits, inventory, and compliance, while delivering exceptional member experiences and promoting skincare and massage services. This role offers flexible scheduling and opportunities to grow with the brand.