Wellness Spa Manager: Lead Team, Elevate Guest Experience

Bohemia Healing Spa; Wichita (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Bohemia Healing Spa is seeking an experienced Spa Manager to lead our team, oversee daily operations, and help create an outstanding experience for every guest. You will supervise therapists and front desk staff, drive guest satisfaction, manage scheduling, inventory, and sales strategies to ensure top-quality service.

We value strong leadership, exceptional communication, and a passion for wellness. This role offers growth, a collaborative work environment, and a commitment to delivering

Qualifications

• Previous management experience in a spa, salon, wellness center, or hospitality environment preferred.
• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• Experience with scheduling software and point-of-sale systems.
• Strong organizational and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Passion for wellness, beauty, and creating exceptional guest experiences.

Responsibilities

• Lead, motivate, and support a team of massage therapists, estheticians, and front desk staff.
• Deliver exceptional guest service and promptly resolve customer concerns.
• Maintain employee records and documentation.
• Monitor appointment scheduling, client retention, and overall guest satisfaction.
• Manage inventory, retail products, and supply orders within budget.
• Ensure compliance with health, safety, and sanitation standards.
• Track sales performance and implement strategies to meet revenue goals.
• Execute promotions, memberships, and seasonal offerings.
• Recruit new employees and provide training.

Skills

Leadership

Communication

Customer service

Scheduling software

POS systems

Organization

Problem-solving

Multitasking

Passion for wellness

Tools

Scheduling software

POS systems

Job description

Bohemia Healing Spa is seeking an experienced Spa Manager to lead our team, oversee daily operations, and help create an outstanding experience for every guest. You will supervise therapists and front desk staff, drive guest satisfaction, manage scheduling, inventory, and sales strategies to ensure top-quality service.

We value strong leadership, exceptional communication, and a passion for wellness. This role offers growth, a collaborative work environment, and a commitment to delivering