Back of House Spa Coordinator

Bohemia Healing Spa; Wichita (KS); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Bohemia Healing Spa in Wichita, KS, seeks a friendly Spa Coordinator to greet guests, manage bookings, and support daily spa operations in a warm, peaceful setting.

You’ll coordinate appointments, answer questions about services, process payments, and collaborate with therapists to ensure a seamless guest experience while maintaining pristine front desk and relaxation areas. Prior hospitality experience is a plus, and a flexible schedule helps us serve guests evenings and weekends.

Qualifications

• HS diploma or equivalent required or preferred
• Spa/hospitality/customer service experience is a plus
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Balance guest-facing responsibilities with spa operations
• Dependable, proactive attitude
• Flexible hours including evenings and weekends
• Experience with booking software or willingness to learn
• Passion for wellness and exceptional client experiences
• Positive attitude and team-oriented mindset
• Pride in creating clean, peaceful, welcoming spaces

Responsibilities

• Greet guests warmly and create a welcoming first impression
• Manage appointment scheduling, check-ins, and check-outs
• Answer phone questions about services and spa offerings
• Provide friendly, professional customer service throughout the guest experience
• Process payments and maintain accurate client records
• Solicit and address client feedback promptly and professionally
• Promote spa services, treatments, and offers genuinely
• Collaborate with therapists to ensure smooth daily operations
• Maintain a clean, organized front desk and waiting area
• Sanitize and disinfect lobby, relaxation room, bathrooms, and break areas
• Assist with laundry deliveries and keep linens organized
• Monitor linen levels and alert management when supplies run low
• Prepare soaks and saunas for guests; clean and maintain them
• Assist with inventory management and supply ordering
• Support spa areas and back-of-house tasks for smooth operation
• Help coordinate spa parties and guest flow between treatments
• Refresh spaces during events and assist with post-event cleanup

Skills

Hospitality mindset

Customer service

Organization

Communication skills

Teamwork

Dependable

Flexibility

Education

High school diploma or equivalent

Hospitality/wellness education preferred

Tools

Booking software

Office applications

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Create an Experience of Relaxation, Care & Connection

At Bohemia Healing Spa, we believe the spa experience begins the moment a guest walks through our doors. For 15 years, we’ve been a sanctuary for relaxation and rejuvenation in Wichita, offering personalized treatments in a peaceful, tranquil environment.

This is a hands‑on, people‑focused role that combines guest service, appointment coordination, spa operations, and maintaining the beautiful, peaceful environment our guests have come to love.

You’ll be one of the first friendly faces our guests see and an important part of what happens behind the scenes. From welcoming a guest and answering a phone call to preparing a sauna, making sure fresh linens are available, helping with a spa party, or ensuring the relaxation room is clean and inviting—you’ll help make sure every detail supports an exceptional guest experience.

If you’re warm, dependable, organized, proactive, and take pride in making people feel welcome and cared for, we’d love to meet you.

What You’ll Do

Welcome & Care for Our Guests

• Greet clients warmly and create a welcoming, relaxing first impression.
• Manage appointment scheduling, check-ins, and check-outs efficiently.
• Answer phone calls and respond to questions about services, treatments, and spa offerings.
• Provide friendly, professional customer service throughout the guest experience.
• Process payments and maintain accurate client records.
• Listen to client feedback and address questions or concerns promptly, professionally, and with empathy.
• Assist in promoting spa services, treatments, and special offers in a genuine and guest‑focused way.
• Work closely with therapists and team members to ensure smooth daily operations and a seamless guest experience.

Maintain a Beautiful & Peaceful Environment

• Maintain a clean and organized front desk and waiting area.
• Sanitize and disinfect the lobby, relaxation room, bathrooms, and break room regularly and between guests.
• Sweep and mop hallway floors as needed.
• Vacuum rugs as needed, while being mindful of treatments that are in session.
• Empty trash from the lobby, relaxation room, bathrooms, and break room.
• Dust and maintain retail shelves and displays.
• Clean glass and mirrors as needed.
• Wash dishes and maintain tidy shared spaces.
• Notice what needs attention and take initiative to keep the spa looking and feeling its best.

Support Spa Operations

• Attend to laundry deliveries and keep linens organized and available.
• Monitor linen levels and alert management when supplies are running low.
• Prepare soaks and saunas for guests.
• Clean and maintain soaks and saunas.
• Assist with inventory management and supply ordering as needed.
• Help keep spa areas stocked, organized, and prepared for the day's appointments.
• Support therapists and other team members with the behind‑the‑scenes tasks that keep the spa running smoothly.

Help Create Special Guest Experiences

• Assist with spa parties, including preparation and setup.
• Help coordinate guest flow between treatments.
• Refresh and maintain spaces throughout spa parties and special events.
• Assist with cleanup afterward so the spa is ready for its next guests.

What We’re Looking For

We’re looking for someone who understands that exceptional hospitality is in the details.

You don’t need to have experience doing every part of this role. We value the right attitude, willingness to learn, reliability, and a genuine desire to make people feel cared for.

The ideal candidate will have:

• A high school diploma or equivalent; additional education in hospitality or wellness is preferred.
• Previous experience in a spa, salon, hospitality, or customer service role is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• The ability to confidently balance guest‑facing responsibilities with hands‑on spa operations.
• A dependable, proactive approach and the ability to work independently when needed.
• Comfort working flexible hours, including evenings and weekends.
• Experience with booking software and general office applications, or the willingness to learn.
• A genuine passion for wellness and creating exceptional client experiences.
• A positive attitude and team‑oriented mindset.
• Pride in creating clean, peaceful, and welcoming spaces.

Why This Role Matters

As a Spa Coordinator, you are a vital part of the Bohemia Healing Spa experience.

The little things matter: a warm greeting, a clean relaxation room, fresh linens, a perfectly prepared sauna, an organized schedule, a helpful answer on the phone, or anticipating what a guest needs before they have to ask.

Your work helps create an environment where our guests can slow down, breathe, relax, and feel genuinely cared for.

About Bohemia Healing Spa

If you’re looking for a part‑time opportunity where you can connect with people, contribute to a positive team, stay active, learn new skills, and help create moments of peace and wellness, we’d love to hear from you.

Come be part of the team that helps people feel their best.