Spa & Wellness Operations Leader

Massage Envy; Fayetteville (NC); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive base pay

Employer-paid health insurance

401(k) matching

Paid time off

Referral program

Employee Assistance Program

Flexible schedule

Product training

Free massage monthly

Discounts on products

Job summary

Massage Envy is seeking a capable manager to lead daily operations, drive memberships, and boost retail sales in a spa environment. You will coach a team, oversee deposits and inventory, and ensure compliance with regulations while maintaining a welcoming, therapeutic setting.

Ideal candidates have a Bachelor's degree and strong leadership, sales and people skills. Prior experience in spa, salon or gym settings is a plus, and the position offers comprehensive benefits and opportunities for

Qualifications

• Bachelor's degree required.
• Management and/or sales experience in a personal service environment preferred.
• Spa, salon or gym experience a plus.
• Natural leaders who motivate, coach and support a team.
• Ability to have tough conversations professionally.

Responsibilities

• Manage all operational aspects including driving membership and promoting retail sales.
• Guide the team, manage deposits and inventory, ensure compliance with laws.
• Set goals, prioritize work and analyze business performance for growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Develop positive relationships with employees, members and guests.

Skills

Management experience

Sales experience

Leadership

Coaching

People skills

Education

Bachelor's degree

Job description

Massage Envy is seeking a capable manager to lead daily operations, drive memberships, and boost retail sales in a spa environment. You will coach a team, oversee deposits and inventory, and ensure compliance with regulations while maintaining a welcoming, therapeutic setting.

Ideal candidates have a Bachelor's degree and strong leadership, sales and people skills. Prior experience in spa, salon or gym settings is a plus, and the position offers comprehensive benefits and opportunities for