Wellness Spa Assistant Manager: Lead, Train & Grow

Massage Envy; Houston (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Healthcare

401(k) matching

Paid time off

Flexible schedule

Product training

Free monthly service

Product discounts

Job summary

Massage Envy currently seeks a capable leader to guide daily operations at our Tanglewood location. The role focuses on driving memberships, boosting retail sales, guiding a growing team, and maintaining a safe, therapeutic guest experience.

You will mentor staff, train associates, and foster a culture where every team member feels valued and aligned with our mission to help people feel their best.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Leadership

Coaching

Team motivation

Sales experience

Relationship building

Job description

Massage Envy currently seeks a capable leader to guide daily operations at our Tanglewood location. The role focuses on driving memberships, boosting retail sales, guiding a growing team, and maintaining a safe, therapeutic guest experience.

You will mentor staff, train associates, and foster a culture where every team member feels valued and aligned with our mission to help people feel their best.