Wellness Spa Assistant Manager — Lead Team & Growth

Massage Envy; Summertree (MS); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay with tips

Employer-paid healthcare (full-time)

401(k) matching

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

Free massage or service each month

25% off products

Job summary

Massage Envy Madison - MS is seeking a capable leader to manage day-to-day operations, grow membership, promote retail sales, and coach a team of service professionals in a therapeutic spa environment. You will build a positive workplace culture, set performance expectations, and ensure compliance with policies while delivering outstanding guest experiences.

This role offers a competitive hourly pay with tips, comprehensive benefits for full-time staff, and opportunities for professional

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership and promoting retail sales.
• Guide the team, oversee deposits and inventory, and ensure compliance with laws.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Management experience

Sales experience

Leadership

Coaching and mentoring

Job description

Massage Envy Madison - MS is seeking a capable leader to manage day-to-day operations, grow membership, promote retail sales, and coach a team of service professionals in a therapeutic spa environment. You will build a positive workplace culture, set performance expectations, and ensure compliance with policies while delivering outstanding guest experiences.

This role offers a competitive hourly pay with tips, comprehensive benefits for full-time staff, and opportunities for professional