Clinic Operations & Sales Leader — Team Growth

Massage Envy; Madison (MS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Employee massages at reduced cost

Growth opportunities

Commission and bonuses

Job summary

Massage Envy in Madison, MS is seeking an Assistant General Manager to oversee daily clinic operations, drive membership and retail sales, and lead a team of sales associates and massage therapists.

The role focuses on scheduling, training, delivering excellent member service, and maintaining a professional environment, with opportunities for growth and a performance-based compensation plan.

Qualifications

• Experience leading teams in service/retail settings.
• Proven ability to meet membership and retail goals.
• Strong communication and coaching skills.

Responsibilities

• Overseeing and managing the daily operations of the clinic.
• Achieving all membership and retail sales goals; managing sales associates and massage therapy staff.
• Training and monitoring performance; creating and maintaining staff and therapist work schedules.
• Providing excellent service to members/guests by answering calls, setting appointments, greeting members and selling memberships.
• Maintaining a professional clinic environment for employees and guests.
• Generating sales reports, payroll, bank deposits, inventory, and ordering supplies.
• Communicating expectations to staff and relaying information to the Clinic Administrator.

Skills

Sales leadership

Customer service

Team management

Job description

Massage Envy in Madison, MS is seeking an Assistant General Manager to oversee daily clinic operations, drive membership and retail sales, and lead a team of sales associates and massage therapists.

The role focuses on scheduling, training, delivering excellent member service, and maintaining a professional environment, with opportunities for growth and a performance-based compensation plan.