Wellness Center Manager — Flexible Schedule & Growth

Massage Envy; Katy (TX); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Bonuses & Commissions

Healthcare (full-time)

Matching 401(k)

Paid time off

Referral bonus

Flexible schedule

Training

Free monthly massage/skincare/stretch

Product discounts

Job summary

Massage Envy Spring Green seeks a capable leader to inspire a team of caring professionals and elevate guest wellness. You will oversee daily operations, drive memberships, promote retail sales, manage deposits and inventory, and ensure compliance while maintaining a therapeutic environment.

You’ll coach and develop staff, set performance expectations, foster a positive culture, handle tough conversations professionally, and align the team with the franchise's mission.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Leadership

Sales experience

Coaching

Conflict resolution

Team building

Tools

POS/retail systems

Job description

Massage Envy Spring Green seeks a capable leader to inspire a team of caring professionals and elevate guest wellness. You will oversee daily operations, drive memberships, promote retail sales, manage deposits and inventory, and ensure compliance while maintaining a therapeutic environment.

You’ll coach and develop staff, set performance expectations, foster a positive culture, handle tough conversations professionally, and align the team with the franchise's mission.