Spa Clinic Operations Lead – Wellness & Growth

Massage Envy; Summertree (MS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Healthcare for full-time employees

401(k) matching

Paid time off

Bonus program

Flexible schedule

Product training

Free massage service monthly

Employee discount

Referral bonus

Employee assistance program

Job summary

Massage Envy Madison - MS franchise is seeking a dynamic leader to guide a caring team and drive membership growth. You will oversee daily operations, promote retail products, and maintain a safe, therapeutic environment for clients.

Qualified candidates will have management or sales experience, strong leadership, and the ability to coach and recognize staff. A flexible schedule supports both full-time and part-time roles.

Qualifications

• Management or sales experience in a personal service environment preferred.
• Ability to lead, coach, and support a team.
• Ability to handle tough conversations professionally.
• Ability to create a positive workplace culture.

Responsibilities

• Manage operations: drive memberships, promote retail, guide the team.
• Oversee deposits, inventory, and regulatory compliance.
• Set goals, prioritize work, and analyze performance.
• Resolve customer challenges while maintaining a safe environment.
• Develop relationships with employees, members, and guests.

Skills

Management experience

Sales experience

Leadership

Conflict resolution

Job description

Massage Envy Madison - MS franchise is seeking a dynamic leader to guide a caring team and drive membership growth. You will oversee daily operations, promote retail products, and maintain a safe, therapeutic environment for clients.

Qualified candidates will have management or sales experience, strong leadership, and the ability to coach and recognize staff. A flexible schedule supports both full-time and part-time roles.