Aspiring Spa Manager: Lead, Grow & Inspire Wellness

Massage Envy; Summertree (MS); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive base pay

Employer-paid healthcare (full-time)

Matching 401(k)

Paid time off (full-time)

Referral program

Employee Assistance Program

Flexible schedule

Free massage/service monthly

25% off all products

Job summary

Massage Envy Madison - MS franchise is seeking a proactive leader to oversee daily operations, drive membership and retail sales, and coach a team of service professionals. You will shape a positive workplace culture while upholding high standards of guest care.

The role emphasizes strategic leadership, coaching, and performance management to ensure a welcoming, safe, and results-driven environment for members and employees alike.

Qualifications

• Have management and/or sales experience in a personal service environment such as a spa, salon, or gym.
• Natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Create a strong workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Leadership

Sales experience

People management

Customer service

Job description

Massage Envy Madison - MS franchise is seeking a proactive leader to oversee daily operations, drive membership and retail sales, and coach a team of service professionals. You will shape a positive workplace culture while upholding high standards of guest care.

The role emphasizes strategic leadership, coaching, and performance management to ensure a welcoming, safe, and results-driven environment for members and employees alike.