Wellness Spa General Manager | Lead & Grow Team

Massage Envy; Summertree (MS); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive pay + tips

Employer-paid health

401(k) matching

Paid time off

Referral bonus

Employee assistance

Flexible schedule

Free monthly service

Product discounts

Job summary

Massage Envy Madison - MS is hiring for a leadership role overseeing day-to-day operations, membership growth, and retail promotions. The position emphasizes team coaching, performance reviews, and delivering a welcoming, high-service environment for members and guests.

Full-time and part-time schedules are available with flexible hours. Competitive base pay with tips, bonuses, and commissions, plus employer-paid health plans and 401(k) matching for eligible staff.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Management experience

Sales experience

Leadership

Coaching

Job description

Massage Envy Madison - MS is hiring for a leadership role overseeing day-to-day operations, membership growth, and retail promotions. The position emphasizes team coaching, performance reviews, and delivering a welcoming, high-service environment for members and guests.

Full-time and part-time schedules are available with flexible hours. Competitive base pay with tips, bonuses, and commissions, plus employer-paid health plans and 401(k) matching for eligible staff.