Wellness Programs Coordinator (Hybrid)

Hines & Associates Inc; Manchester (IA); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary & benefits

401k with company match

No weekends and nights

Paid Holidays

Work-life balance

Hybrid work option after orientation

Generous time off

Job summary

Hines & Associates Inc. is seeking a Wellness Assistant to manage member files, deliver education, and support the wellness program.

This in-office role starts Monday-Friday with orientation; after successful onboarding a hybrid option of three–four days at home and 1–2 days in the office is available. You will handle outreach, assist with HTbH accounts, answer questions, and support administrative tasks, while maintaining accurate records and delivering excellent customer service.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities.
• Proficiency with Microsoft Office and other computer applications.
• Demonstrated commitment to confidentiality and professionalism.
• Comfort with technology.

Responsibilities

• Collaborate with wellness program manager, health coaches, chronic condition nurses, and other team members to support participant success
• Perform general administrative duties
• Assist with onboarding new patients and program participants
• Support chronic condition management programs through participant outreach and engagement
• Provide assistance with web and app initiatives of wellness and educational programs
• Maintain accurate participant records and documentation
• Respond to participant questions and provide excellent customer service

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Professionalism

Confidentiality

Technology comfort

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Hines & Associates Inc. is seeking a Wellness Assistant to manage member files, deliver education, and support the wellness program.

This in-office role starts Monday-Friday with orientation; after successful onboarding a hybrid option of three–four days at home and 1–2 days in the office is available. You will handle outreach, assist with HTbH accounts, answer questions, and support administrative tasks, while maintaining accurate records and delivering excellent customer service.