Wellness Program Assistant - Hybrid (No Weekends)

Hines & Associates Inc; Iowa; Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match

No weekends or nights

Paid holidays

Work-life balance

Hybrid work option after orientation

Generous time off

Job summary

Hines & Associates Inc. is seeking a Wellness Assistant to manage member files, ensure receipt of education, assist with Healthy Tomorrows accounts, and answer questions about member accounts. You will support the wellness program manager and complete administrative tasks for the program.

The role is a full-time, in-office position with a potential hybrid option after orientation, Monday through Friday, with no weekends or nights. Competitive benefits are offered.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities.
• Proficiency with Microsoft Office and other computer applications.
• Demonstrated commitment to confidentiality and professionalism.
• Comfort with technology.

Responsibilities

• Collaborate with wellness program manager, health coaches, chronic condition nurses, and other team members to support participant success.
• Perform general administrative duties.
• Assist with onboarding new patients and program participants.
• Support chronic condition management programs through participant outreach and engagement.
• Provide assistance with web and app initiatives of wellness and educational programs.
• Maintain accurate participant records and documentation.
• Respond to participant questions and provide excellent customer service.

Skills

Communication

Interpersonal skills

Organization

Time management

Microsoft Office

Confidentiality

Technology

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Hines & Associates Inc. is seeking a Wellness Assistant to manage member files, ensure receipt of education, assist with Healthy Tomorrows accounts, and answer questions about member accounts. You will support the wellness program manager and complete administrative tasks for the program.

The role is a full-time, in-office position with a potential hybrid option after orientation, Monday through Friday, with no weekends or nights. Competitive benefits are offered.