Wellness Programs Coordinator

Hines & Associates Inc; Cascade (IA); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Short- and long-term disability

Life insurance

401k with company match

Paid holidays

Hybrid work option

Generous PTO

Job summary

Hines & Associates Inc is seeking a Wellness Assistant to manage a list of member files, ensure receipt of standard disease and wellness education, and assist with HTbH accounts. You will answer questions on member accounts and help the wellness program manager with educational programs and administrative tasks.

The role is a full-time in-office position with a potential hybrid option after orientation, Monday–Friday, no weekends or nights.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities.
• Proficiency with Microsoft Office and other computer applications.
• Demonstrated commitment to confidentiality and professionalism.
• Comfort with technology.

Responsibilities

• Collaborate with wellness program manager, health coaches, chronic condition nurses, and other team members to support participant success
• Perform general administrative duties
• Assist with onboarding new patients and program participants
• Support chronic condition management programs through participant outreach and engagement
• Provide assistance with web and app initiatives of wellness and educational programs
• Maintain accurate participant records and documentation
• Respond to participant questions and provide excellent customer service

Skills

Strong communication

Interpersonal skills

Organization

Time-management

Microsoft Office

Confidentiality

Comfort with technology

Education

High school diploma or equivalent

Job description

Hines & Associates Inc is seeking a Wellness Assistant to manage a list of member files, ensure receipt of standard disease and wellness education, and assist with HTbH accounts. You will answer questions on member accounts and help the wellness program manager with educational programs and administrative tasks.

The role is a full-time in-office position with a potential hybrid option after orientation, Monday–Friday, no weekends or nights.