Wellness Programs Coordinator

Pinehurst Medical; Pinehurst (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

The Wellness Program Assistant is a frontline administrative role at Pinehurst Medical Clinic, supporting the Wellness and Chronic Care Management teams. You will schedule patient appointments, manage health coach calendars, answer calls, and handle mail and records with accuracy and courtesy.

Ideal candidates have a high school diploma (GED) or equivalent, with 1–2 years in a medical office setting preferred. This is a Day Shift, Monday–Friday, with an hourly pay structure and non-exempt status.

Qualifications

• Education: High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Experience: One to two year experience in a medical office setting is preferred.

Responsibilities

• Schedules patient appointments in a professional, businesslike and courteous manner in accordance with the Clinic and program policies and procedures.
• Maintains and coordinates the health coach’s schedules, having a thorough knowledge of program components and practices.
• Answers telephones and returns calls in a timely manner, taking messages, handling requests and providing accurate information as necessary.
• Handles mail, paperwork via fax, and medical records, assuring accuracy and completeness.
• Screens patients and visitors as needed.
• Inquire on wellness benefits available to patients with commercial insurance.
• Assures patients are processed in a timely, courteous, and helpful manner.
• Assists with various reporting needs associated with the ACO.
• Performs other duties as assigned.

Education

High school diploma or GED; or 1–3 months related experience

Job description

The Wellness Program Assistant is a frontline administrative role at Pinehurst Medical Clinic, supporting the Wellness and Chronic Care Management teams. You will schedule patient appointments, manage health coach calendars, answer calls, and handle mail and records with accuracy and courtesy.

Ideal candidates have a high school diploma (GED) or equivalent, with 1–2 years in a medical office setting preferred. This is a Day Shift, Monday–Friday, with an hourly pay structure and non-exempt status.