Wellness Program Assistant

Pinehurst Medical; Pinehurst (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

The Wellness Program Assistant is a frontline administrative role at Pinehurst Medical Clinic, supporting the Wellness and Chronic Care Management teams. You will schedule patient appointments, manage health coach calendars, answer calls, and handle mail and records with accuracy and courtesy.

Ideal candidates have a high school diploma (GED) or equivalent, with 1–2 years in a medical office setting preferred. This is a Day Shift, Monday–Friday, with an hourly pay structure and non-exempt status.

Qualifications

• Education: High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Experience: One to two year experience in a medical office setting is preferred.

Responsibilities

• Schedules patient appointments in a professional, businesslike and courteous manner in accordance with the Clinic and program policies and procedures.
• Maintains and coordinates the health coach’s schedules, having a thorough knowledge of program components and practices.
• Answers telephones and returns calls in a timely manner, taking messages, handling requests and providing accurate information as necessary.
• Handles mail, paperwork via fax, and medical records, assuring accuracy and completeness.
• Screens patients and visitors as needed.
• Inquire on wellness benefits available to patients with commercial insurance.
• Assures patients are processed in a timely, courteous, and helpful manner.
• Assists with various reporting needs associated with the ACO.
• Performs other duties as assigned.

Education

High school diploma or GED; or 1–3 months related experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Wellness Program Assistant

Regular Full-Time 45 Aviemore, Pinehurst, NC, US

4 days ago Requisition ID: 3458

Pinehurst Medical Clinic (PMC)

PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations.

Benefits to support you and your family:

PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits, click here to watch our benefit video or click here for our benefits overview guide.

Position Summary

The Wellness Program Assistant is responsible for assisting the Wellness and Chronic Care Management Departments with clerical needs.

• Schedules patient appointments in a professional, businesslike and courteous manner in accordance with the Clinic and program policies and procedures.
• Maintains and coordinates the health coach’s schedules, having a thorough knowledge of program components and practices.
• Answers telephones and returns calls in a timely manner, taking messages, handling requests and providing accurate information as necessary.
• Handles mail, paperwork via fax, and medical records, assuring accuracy and completeness.
• Screens patients and visitors as needed.
• Inquire on wellness benefits available to patients with commercial insurance.
• Assures patients are processed in a timely, courteous, and helpful manner.
• Assists with various reporting needs associated with the ACO.
• Performs other duties as assigned.

Qualifications

Education (Including Licenses and Certifications): High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Experience: One to two year experience in a medical office setting is preferred.

Shift:Day Shift (Monday through Friday) no weekends or holidays
Pay Type:Hourly (Non-Exempt)

The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law