Wellness Programs Coordinator

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 19,000 - 30,000; Part time

Job summary

FirstHealth Wellness Services seeks an organized administrative assistant to support the Wellness Services team. You will manage records, schedule appointments, and handle customer inquiries with a focus on accuracy and HIPAA compliance.

Responsibilities include data entry, reports, inventory, and coordinating rooms and equipment. The role requires strong Microsoft Office skills, excellent communication, and a service-oriented approach in a busy health center.

Qualifications

• Completion of high school or equivalent. Business degree or certification preferred.
• Two years of clerical experience in a business office.
• CPR Certification required within first 90 days of employment.
• Must maintain confidentiality and adhere to HIPAA rules and regulations.

Responsibilities

• Completes documentation as described in policies and procedures.
• Collects correct and appropriate information from patients/customers/employees to properly inform and prepare staff for delivery of services.
• Completes reports for Wellness Services and other data as requested.
• Perform full range of secretarial, general office, clerical and maintenance of general office supply inventory.
• Receives, sorts, and collates client information, creates files, and enters information into computer for analysis and tracking.
• Answers telephones, takes messages, and transfer calls to proper person.
• Assists in record keeping of referrals into and out of Wellness Services
• Record and report EHIP and TH appointment numbers to Exercise Manager as requested.
• Maintain accurate gift certificate logs.
• Redeem gift certificates correctly.
• Schedules customers/members/patients for EHIP, EIM, TH, massage, nutrition, wellness coaching and other appointments as needed.
• Coordinate rooms, provider, use of equipment, and other spaces.
• Maintain an accurate Point of Sale.
• Pull records on each patient for every visit.
• Print schedules for resource and provider.
• Complete orders for office supplies for LEC and Wellness Services according to H&F business operations manager timeline.

Skills

Customer service

Interpersonal skills

Confidentiality

Education

High school diploma or equivalent

Business degree or certification preferred

Tools

Microsoft Office

Job description

FirstHealth Wellness Services seeks an organized administrative assistant to support the Wellness Services team. You will manage records, schedule appointments, and handle customer inquiries with a focus on accuracy and HIPAA compliance.

Responsibilities include data entry, reports, inventory, and coordinating rooms and equipment. The role requires strong Microsoft Office skills, excellent communication, and a service-oriented approach in a busy health center.