Wellness Sales & Guest Services Associate

WellBiz Brands, Inc.; East Longmeadow (MA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Complimentary monthly massage

Bonuses based on sales/conversion

Commission on wellness plan sales

Job summary

Elements Massage, LLC is seeking a full-time Retail Sales Associate / Customer Service to help clients select wellness plans and feel valued in a supportive, spa‑like setting.

You will follow a proven sales process, listen carefully to clients, and cultivate loyalty while providing attentive service. Competitive pay includes bonuses and benefits, with commissions on wellness plan sales.

Qualifications

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like environment is preferred; attention, hospitality, and execution.

Responsibilities

• Follow our proven sales process to sell the Elements Wellness Program and build customer loyalty.
• Listen to all new, established, and prospective clients to understand needs.
• Turn client criticism into stories of great customer service.
• Create the best experiences for clients and a positive work environment.

Skills

Listening

Sales process

Communication

Retail sales experience

Customer service

Tools

Office software

Job description

Elements Massage, LLC is seeking a full-time Retail Sales Associate / Customer Service to help clients select wellness plans and feel valued in a supportive, spa‑like setting.

You will follow a proven sales process, listen carefully to clients, and cultivate loyalty while providing attentive service. Competitive pay includes bonuses and benefits, with commissions on wellness plan sales.