Wellness Membership Specialist — Spa Customer Experience

WellBiz Brands, Inc.; Glendale (AZ); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Medical, vision and dental insurance

Complimentary monthly massage

Sales bonuses

Job summary

Elements Massage is a leading national massage brand dedicated to personalized client care. We hire individuals who enjoy sales with a purpose and thrive in a therapeutic environment focused on wellness.

We personalize every client experience by matching needs with a massage therapist, and we value a welcoming, safe culture for employees. Join us to help clients maintain health and well-being through our Wellness Program.

Qualifications

• At least 1 year of direct sales experience.
• Experience selling memberships or service plans in person.
• Customer service in spa-like environment preferred.

Responsibilities

• Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.
• Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan.
• Following our proven sales process to enroll clients into the Elements Wellness Program.
• Being the first and final face of hospitality, whether on the phone or in the studio.
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate.
• Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world.

Skills

Sales process

Active listening

Customer service

Communication

Tools

POS system

Scheduling software

Job description

Elements Massage is a leading national massage brand dedicated to personalized client care. We hire individuals who enjoy sales with a purpose and thrive in a therapeutic environment focused on wellness.

We personalize every client experience by matching needs with a massage therapist, and we value a welcoming, safe culture for employees. Join us to help clients maintain health and well-being through our Wellness Program.