Wellness Front Desk & Membership Concierge

thejointchiropractic; Colorado Springs (CO); On-site; USD 22,000 - 28,000; Part time

Job summary

The Joint Corp in Colorado Springs, CO is seeking a Wellness Coordinator to join the team. This customer-facing role handles front desk operations, patient scheduling, and membership sales in a fast-paced retail healthcare setting.

You will help improve patient experience, support clinic growth, and collaborate with chiropractors to ensure a positive experience. Starting pay is $16 per hour plus bonus, with potential growth within The Joint network.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales

Front desk

Phone skills

POS software

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Corp in Colorado Springs, CO is seeking a Wellness Coordinator to join the team. This customer-facing role handles front desk operations, patient scheduling, and membership sales in a fast-paced retail healthcare setting.

You will help improve patient experience, support clinic growth, and collaborate with chiropractors to ensure a positive experience. Starting pay is $16 per hour plus bonus, with potential growth within The Joint network.