Wellness Coordinator: Patient Experience & Memberships

The Joint Chiropractic; Colorado Springs (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Bonus

Career growth opportunities

Job summary

The Joint Chiropractic is seeking a Wellness Coordinator in Colorado Springs, CO for a full-time, on-site role. You will greet patients, manage clinic flow, present wellness plans, and support sales goals while ensuring a positive patient experience.

Ideal candidates have at least one year in customer service and sales, strong phone/computer multitasking skills, and a team-oriented mindset. The position offers a reliable full-time schedule and opportunities for growth within the Joint network.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Communication skills

Multitasking

Phone skills

Computer skills

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic is seeking a Wellness Coordinator in Colorado Springs, CO for a full-time, on-site role. You will greet patients, manage clinic flow, present wellness plans, and support sales goals while ensuring a positive patient experience.

Ideal candidates have at least one year in customer service and sales, strong phone/computer multitasking skills, and a team-oriented mindset. The position offers a reliable full-time schedule and opportunities for growth within the Joint network.