Wellness Front Desk Coordinator: Grow Memberships

thejointchiropractic; Colorado Springs (CO); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Starting pay $16 per hour + Bonus

Career growth within The Joint network

Job summary

The Joint Corp. in Colorado Springs seeks a Wellness Coordinator to welcome patients, manage front desk flow, and drive membership sales in a fast-paced retail healthcare setting.

This part-time to full-time role focuses on patient experience and clinic growth, with bonus opportunity and growth within The Joint network. Candidates should have at least a year of customer service and sales experience, strong communication skills, and the ability to lift up to 50 pounds.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Multitasking

Phone skills

Team player

Education

High school diploma

Tools

POS software

Job description

The Joint Corp. in Colorado Springs seeks a Wellness Coordinator to welcome patients, manage front desk flow, and drive membership sales in a fast-paced retail healthcare setting.

This part-time to full-time role focuses on patient experience and clinic growth, with bonus opportunity and growth within The Joint network. Candidates should have at least a year of customer service and sales experience, strong communication skills, and the ability to lift up to 50 pounds.