Wellness Experience Coordinator (Front Desk & Memberships)

thejointchiropractic; Colorado Springs (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth opportunities

Bonus

Job summary

The Joint Corp. Colorado Springs is seeking a Wellness Coordinator to enhance patient experiences, manage front desk operations, and support clinic growth. This role is part time to full time and focuses on customer service, scheduling, and promoting wellness plans.

Ideal candidates will have strong communication, multitasking abilities, and a team-oriented mindset, with comfort in a fast-paced retail healthcare setting and a willingness to engage with the community.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Multitasking

Phone skills

Computer skills

Team oriented

Physical stamina

Office management

Marketing experience

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Corp. Colorado Springs is seeking a Wellness Coordinator to enhance patient experiences, manage front desk operations, and support clinic growth. This role is part time to full time and focuses on customer service, scheduling, and promoting wellness plans.

Ideal candidates will have strong communication, multitasking abilities, and a team-oriented mindset, with comfort in a fast-paced retail healthcare setting and a willingness to engage with the community.