Wellness Front Desk Coordinator — Patient Care & Membership Growth

The Joint Chiropractic; Florida; On-site; USD 21,000 - 23,000; Full time

Job summary

The Joint Chiropractic in Greenacres, FL is seeking a Front Desk Coordinator to support patient experience and front office operations in a fast-paced retail healthcare setting. This role focuses on greeting patients, scheduling, and promoting wellness plans while contributing to clinic growth.

Ideal candidates have at least one year of customer service and sales experience, strong phone and computer skills, and the stamina to stand or sit for extended periods.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales

Multitasking

Phone skills

Computer skills

Team player

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic in Greenacres, FL is seeking a Front Desk Coordinator to support patient experience and front office operations in a fast-paced retail healthcare setting. This role focuses on greeting patients, scheduling, and promoting wellness plans while contributing to clinic growth.

Ideal candidates have at least one year of customer service and sales experience, strong phone and computer skills, and the stamina to stand or sit for extended periods.