Wellness Front Desk Coordinator

The Joint Corp.; Town of Florida (NY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid lunch breaks

Job summary

The Joint Corp. seeks a friendly Front Desk Coordinator in Greenacres, FL to manage check-ins, appointment flow, and member conversions.

You will support sales goals by presenting wellness plans and maintaining patient records with POS software while delivering excellent service in a fast-paced retail healthcare setting. Ideal candidates have strong customer service and sales experience, can multitask, and work well with a team in a customer-facing environment, including lifting up to 50 pounds

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Computer skills

Multitasking

Team oriented

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Corp. seeks a friendly Front Desk Coordinator in Greenacres, FL to manage check-ins, appointment flow, and member conversions.

You will support sales goals by presenting wellness plans and maintaining patient records with POS software while delivering excellent service in a fast-paced retail healthcare setting. Ideal candidates have strong customer service and sales experience, can multitask, and work well with a team in a customer-facing environment, including lifting up to 50 pounds