Wellness Front Desk & Membership Coordinator

The Joint Chiropractic; Fort Walton Beach (FL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health, Vision, Dental, Life, STD and

Job summary

The Joint Chiropractic in Fort Walton Beach, FL seeks a Wellness Coordinator – Full Time. This front desk role focuses on patient experience, front office operations, and clinic growth in a fast-paced retail healthcare setting.

As a Go-to team member, you greet patients, manage flow, promote wellness plans, support sales goals, answer calls, schedule appointments, and keep records updated using POS software. Benefits include health plans and opportunities for growth.

Qualifications

• High school diploma or equivalent is required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic's sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Computer skills

Multitasking

Education

High school diploma

Tools

POS software

Job description

The Joint Chiropractic in Fort Walton Beach, FL seeks a Wellness Coordinator – Full Time. This front desk role focuses on patient experience, front office operations, and clinic growth in a fast-paced retail healthcare setting.

As a Go-to team member, you greet patients, manage flow, promote wellness plans, support sales goals, answer calls, schedule appointments, and keep records updated using POS software. Benefits include health plans and opportunities for growth.