Wellness Front Desk Concierge & Membership Sales

The Joint Corp.; Wellington (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

The Joint Chiropractic in Wellington, FL is hiring a Front Desk Coordinator to deliver a welcoming patient experience while supporting front desk operations and clinic growth.

In this role you will greet patients, schedule appointments, present wellness plans, and help convert visitors into members, all within a fast-paced retail healthcare setting. A positive, team-oriented attitude and reliable phone/computer skills are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Multitasking

Computer skills

Team player

Lift 50 lbs

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic in Wellington, FL is hiring a Front Desk Coordinator to deliver a welcoming patient experience while supporting front desk operations and clinic growth.

In this role you will greet patients, schedule appointments, present wellness plans, and help convert visitors into members, all within a fast-paced retail healthcare setting. A positive, team-oriented attitude and reliable phone/computer skills are essential.