Wellness Front Desk Concierge

Planet Fitness - Portland ME Group; Portland (ME); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Planet Fitness - Portland ME Group is seeking a friendly, energetic Front Desk Associate to deliver exceptional customer service to members and guests. You will check-in members, answer calls, promote classes and memberships, and help maintain a welcoming, clean facility in a fast-paced environment.

Ideal candidates are 18+ with basic computer skills, reliable attendance, and a positive attitude aligned with the Planet Fitness values of teamwork, integrity, and a judgement-free experience for

Qualifications

• Must be 18 years or older.
• Basic computer proficiency.
• Exceptional customer service skills.
• Uphold Planet Fitness core values and brand standards.

Responsibilities

• Greet members and guests, provide exceptional customer service and make them feel welcome.
• Check members in, sign up new members, log amenities and communicate updates and events.
• Answer phones and assist callers with questions in a friendly manner.
• Explain and promote fitness classes and memberships to members and guests.
• Maintain cleanliness and uphold rules and policies of the facility.
• Support inventory and POS transactions as needed.

Skills

Positive attitude

18+ age

Basic computer

Punctuality

Exceptional customer service

Leadership & diplomacy

Problem solving

Core values alignment

Tools

POS system

Datatrak systems

Job description

Planet Fitness - Portland ME Group is seeking a friendly, energetic Front Desk Associate to deliver exceptional customer service to members and guests. You will check-in members, answer calls, promote classes and memberships, and help maintain a welcoming, clean facility in a fast-paced environment.

Ideal candidates are 18+ with basic computer skills, reliable attendance, and a positive attitude aligned with the Planet Fitness values of teamwork, integrity, and a judgement-free experience for