Member Experience Front Desk Associate

Planet Fitness; Tigard (OR); On-site; USD 26,000 - 32,000; Full time

Job summary

Planet Fitness in Tigard, Oregon, is seeking a Front Desk Associate to welcome members and guests with outstanding service. You will help with memberships, answer questions, and ensure a clean, organized club environment throughout shifts.

You will assist with daily operations, handle check-ins and transactions, and collaborate with team members to deliver a positive member experience at this busy fitness club.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with membership inquiries and gym services.
• Check-in members and handle transactions.
• Keep front desk tidy and maintain facilities.
• Promote memberships and services.
• Collaborate with team to meet club goals.

Skills

Customer service

Communication

Basic computer skills

Teamwork

Flexible hours

Education

High school diploma or equivalent

Job description

Planet Fitness in Tigard, Oregon, is seeking a Front Desk Associate to welcome members and guests with outstanding service. You will help with memberships, answer questions, and ensure a clean, organized club environment throughout shifts.

You will assist with daily operations, handle check-ins and transactions, and collaborate with team members to deliver a positive member experience at this busy fitness club.