Front Desk & Member Experience Specialist

Planet Fitness; Beaverton (OR); On-site; USD 31,000 - 37,000; Full time

Job summary

Planet Fitness Beaverton, OR is seeking a Front Desk Associate to greet members and guests, deliver friendly service, and help maintain a clean, welcoming club environment.

You will assist with membership inquiries, process check-ins and transactions, keep front desk areas tidy, and support daily operations while upholding the brand's welcoming culture. Weekend availability and a positive attitude are a must.

Qualifications

• Experience in customer service is preferred.
• Strong communication and interpersonal skills required.
• Basic computer skills and ability to use a register/computer system.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist members with inquiries about membership options and gym services; manage check-ins.
• Maintain an organized front desk; handle membership-related transactions.
• Keep the front desk and surrounding areas tidy and presentable throughout the day.
• Promote membership sales and other available services; collaborate with team to meet club goals.

Skills

Customer service

Communication

Interpersonal skills

Computer basics

Education

High school diploma or equivalent

Job description

Planet Fitness Beaverton, OR is seeking a Front Desk Associate to greet members and guests, deliver friendly service, and help maintain a clean, welcoming club environment.

You will assist with membership inquiries, process check-ins and transactions, keep front desk areas tidy, and support daily operations while upholding the brand's welcoming culture. Weekend availability and a positive attitude are a must.