Gym Front Desk Associate - Flexible Hours, Member Experience

Planet Fitness; Salem (OR); On-site; USD 17,000 - 21,000; Full time

Job summary

Planet Fitness in Salem, OR is seeking a Front Desk Associate to welcome members and guests, answer questions, process check-ins, and support daily club operations in a clean, friendly environment.

You will handle membership inquiries, assist with billing tasks, and help maintain a welcoming front desk and lobby. The role requires a positive attitude, good communication, and the ability to work flexible shifts including evenings and weekends.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist with membership inquiries, policies, and services; direct to resources as needed.
• Check-in members and handle basic billing/renewals.
• Maintain a tidy, welcoming front desk and lobby areas.
• Support club operations and collaborate with the team to meet goals.

Skills

Customer service

Communication

Multitasking

Friendly demeanor

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Planet Fitness in Salem, OR is seeking a Front Desk Associate to welcome members and guests, answer questions, process check-ins, and support daily club operations in a clean, friendly environment.

You will handle membership inquiries, assist with billing tasks, and help maintain a welcoming front desk and lobby. The role requires a positive attitude, good communication, and the ability to work flexible shifts including evenings and weekends.