Wellness Front Desk Associate - Warm Patient Experience

LifeWorks Wellness Center

Clearwater, Northern (FL, KY)

Hybrid

USD 19,000 - 25,000

Full time

9 days ago

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Job summary

LifeWorks Wellness Center in Clearwater, FL is seeking a friendly Front Desk Assistant to be the first point of contact for patients and to help create a welcoming experience as they move through the clinic. You will support daily operations by greeting patients, guiding them to the correct areas, and providing clear information.

The role requires excellent customer service, strong communication, and the ability to multitask in a fast-paced medical environment.

Qualifications

High school diploma or equivalent required.
Prior experience in customer service or front desk role preferred.
Experience in a medical or clinical office setting is a plus.
Experience using basic office or scheduling software is a plus.

Responsibilities

Greet and welcome patients warmly as they arrive at the clinic.
Direct and escort patients to the appropriate area or check-in point.
Answer patient questions and provide clear guidance on where to go next.
Keep the reception and waiting area clean, organized, and presentable at all times.
Monitor and restock reception area supplies, including coffee, water, and other guest amenities.
Maintain a calm, friendly, and professional demeanor with all patients and visitors.
Communicate effectively with clinical and administrative staff regarding patient arrivals.
Assist with general front office tasks as needed to support daily clinic operations.