Patient Services Coordinator

LifeWorks Wellness Center; Clearwater (FL); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Employee discount

Paid Time Off

Holiday Pay

Job summary

LifeWorks Wellness Center in Clearwater, FL seeks a detail-oriented administrative professional to support service consultants and streamline patient care processes. You will help keep our team focused on delivering high-quality care to new patients.

The role involves calling patients, assisting with payment and scheduling, invoicing accuracy, and maintaining confidential records. Benefits include health, dental, vision, HSA, PTO, and holiday pay.

Qualifications

• High school diploma or GED required.
• 2+ years in sales or supporting a sales team.
• Familiarity with medical terminology is a plus.
• Proficient in basic office software and data entry.
• Ability to type 40+ WPM and use intermediate computer functions.
• Strong administrative and organizational skills with detail orientation.
• Pass a criminal background check and drug screen.

Responsibilities

• Handle administrative tasks to support service consultants and improve patient care efficiency.
• Provide follow-up support to patients after meetings with a consultant, helping finalize treatment program purchases.
• Follow up with new patients via phone and email to assist in paying for and starting treatment programs.
• Assemble sales paperwork and assist with treatment program payment processing.
• Ensure accurate invoicing and correct application of payments to patient accounts.
• Restock essential paperwork and materials for consultants.
• Answer incoming calls when service consultants are unavailable.
• Coordinate scheduling for patients after program purchase.
• Maintain the new patient tracking grid for timely follow-ups and conversions.
• Document patient interactions accurately while maintaining confidentiality.

Skills

Administrative skills

Organizational skills

Communication skills

Customer service

Data entry

Multitasking

Confidentiality

Education

High school diploma or GED

2+ years in sales support

Familiarity with medical terminology

Job description

LifeWorks Wellness Center in Clearwater, FL seeks a detail-oriented administrative professional to support service consultants and streamline patient care processes. You will help keep our team focused on delivering high-quality care to new patients.

The role involves calling patients, assisting with payment and scheduling, invoicing accuracy, and maintaining confidential records. Benefits include health, dental, vision, HSA, PTO, and holiday pay.