New Patient Scheduler — Welcoming, Detail‑Oriented

Lifeworks-Wellness-Center; Clearwater (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Health savings account

Employee discount

Paid Time Off

Holiday Pay

Job summary

LifeWorks Wellness Center in Florida is seeking a New Patient Scheduler to create a warm, first-visit experience for new patients seeking holistic care. You will guide scheduling, answer questions, and communicate next steps clearly.

This full-time role requires at least 1 year of sales or 2 years in a call center, familiarity with medical terminology, strong communication, and 40 WPM typing. You’ll schedule visits, collect payments, and maintain accurate patient records.

Qualifications

• Minimum 1 year of sales experience or 2 years in a call center.
• Familiarity with medical terminology.
• Ability to type at least 40 WPM with intermediate computer proficiency.
• Strong verbal and written communication skills.

Responsibilities

• Create a warm, welcoming first experience for every new patient.
• Answer scheduling questions via phone, email, Facebook, or other channels.
• Return calls to patients requesting appointments or seeking additional information.
• Ensure patients understand expectations and requirements for becoming a new patient.
• Schedule initial office visits and collect payment during scheduling.
• Send new patient paperwork and ensure completion prior to the appointment.
• Reschedule patients as needed and modify appointments.
• Document all conversations and follow-ups accurately in the patient record.

Skills

Sales experience

Call center experience

Medical terminology

Typing 40 WPM

Communication skills

Education

High school diploma or GED

Tools

Scheduling software

Healthcare office software

Job description

LifeWorks Wellness Center in Florida is seeking a New Patient Scheduler to create a warm, first-visit experience for new patients seeking holistic care. You will guide scheduling, answer questions, and communicate next steps clearly.

This full-time role requires at least 1 year of sales or 2 years in a call center, familiarity with medical terminology, strong communication, and 40 WPM typing. You’ll schedule visits, collect payments, and maintain accurate patient records.