Wellness Concierge & Client Experience Lead

Massage Envy; Indianapolis (IN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employer-paid healthcare

401(k) matching

Paid time off

Life Insurance

Short Term Disability

Employee Assistance Program

Flexible schedule

Product training

Free monthly massage/skincare/stretch

Product discount 40%

Job summary

Massage Envy Indianapolis/Keystone at the Crossing is hiring a Sales Associate to deliver outstanding guest experiences and promote Total Body Care. You will greet clients, explain services, book appointments, and drive homecare product purchases.

Ideal candidates have retail or sales experience, strong math and computer skills, and a passion for wellness. We offer competitive pay, healthcare for full-time, 401(k) matching, paid time off, and monthly complimentary services plus generous product

Qualifications

• Previous retail or sales experience preferred.
• Strong math and computer skills; ability to multitask.
• Great people skills and ability to build guest relationships.
• Interest in total body care and knowledge of massage and skincare services.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on services and promote the Massage Envy Wellness Program.
• Schedule services, answer calls and emails, and assist with bookings.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail or sales experience

Math skills

Computer skills

People skills

Wellness knowledge

Job description

Massage Envy Indianapolis/Keystone at the Crossing is hiring a Sales Associate to deliver outstanding guest experiences and promote Total Body Care. You will greet clients, explain services, book appointments, and drive homecare product purchases.

Ideal candidates have retail or sales experience, strong math and computer skills, and a passion for wellness. We offer competitive pay, healthcare for full-time, 401(k) matching, paid time off, and monthly complimentary services plus generous product