Wellness Sales & Guest Experience Specialist

Massage Heights Indianapolis; Kansas City (MO); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Job summary

Massage Heights Indianapolis is seeking an energetic sales/guest service associate to drive membership and gift card sales while delivering outstanding customer experiences. This role focuses on educating guests about massage and skincare services in a friendly, welcoming environment.

Ideal candidates will have a background in sales or guest services, strong communication skills, and a positive, professional demeanor.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and consistently delivering outstanding service.
• Thrives in collaborative team settings.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Communication

Sales experience

Retail experience

Team player

Tools

Basic computer software

Job description

Massage Heights Indianapolis is seeking an energetic sales/guest service associate to drive membership and gift card sales while delivering outstanding customer experiences. This role focuses on educating guests about massage and skincare services in a friendly, welcoming environment.

Ideal candidates will have a background in sales or guest services, strong communication skills, and a positive, professional demeanor.