Wellness Sales & Guest Experience Consultant

Massage Envy; Lafayette (LA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive base pay + tips, bonuses,

Job summary

Massage Envy Lafayette is hiring a guest services associate who thrives in a fast-paced wellness retail environment. You will greet clients, educate on the Massage Envy Wellness Program, book services, and encourage homecare purchases based on provider recommendations.

Experience in retail or sales is preferred; strong math and computer skills help you multitask and manage schedules. A friendly, relationship-driven approach is essential to grow the client base.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills for multitasking.
• Excellent people skills and guest relations.
• General knowledge of massage and skincare is helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on the Massage Envy Wellness Program and services.
• Schedule services and encourage homecare product purchases.
• Promote client retention through phone/email outreach.

Skills

Retail experience

People skills

Multitasking

Math skills

Computer skills

Tools

POS system

Job description

Massage Envy Lafayette is hiring a guest services associate who thrives in a fast-paced wellness retail environment. You will greet clients, educate on the Massage Envy Wellness Program, book services, and encourage homecare purchases based on provider recommendations.

Experience in retail or sales is preferred; strong math and computer skills help you multitask and manage schedules. A friendly, relationship-driven approach is essential to grow the client base.