Wellness Center Lead & Team Growth Coach

Massage Envy; Indianapolis (IN); In loco; USD 22.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare benefit with employer match

401(k) with employer match

Paid vacation for full-time employees

Life insurance for full-time employees

Short-term disability for full-time

Descrizione del lavoro

Massage Envy Keystone at the Crossing in the Indianapolis area is seeking a Lead Wellness Director to drive guest experience, coach staff, and oversee front desk operations and inventory while guiding the clinic’s Total Body Care strategy.

This role requires at least 1 year in retail or sales, leadership experience, and strong math/computer skills. You will promote the Wellness Program, mentor team members, and help grow the client base through exceptional service.

Competenze

• At least 1 year of retail or sales experience.
• Prior leadership or management experience.
• Associate or bachelor’s degree preferred.
• Strong math and computer skills and the ability to multitask.
• Strong people skills and the ability to establish positive relationships with guests.
• Residence within 30 minutes of Noblesville, IN.
• Ability to work 35-40 hours per week, including days, evenings, and weekends.
• May be required to work at our sister location approximately 6 miles away.

Mansioni

• Help set team goals and provide frequent updates to motivate and support the team.
• Assist the Clinic Manager with administrative tasks and ongoing team development, including Wellness Coordinator training and coaching, front desk scheduling and operations, inventory management, and ensuring service standards.
• Advise clients on the best combination of services and providers for their needs.
• Promote Total Body Care by educating clients on services, Wellness Program, future bookings, and home-care retail purchases.
• Support clinic flow by greeting clients, scheduling, answering calls and emails, and addressing questions.
• Grow and retain the client base through in-person service and outreach, and serve as a positive leadership presence.

Conoscenze

Leadership

Sales experience

People skills

Math and computer skills

Formazione

Associate or Bachelor's degree preferred

Strumenti

POS software

Descrizione del lavoro

Massage Envy Keystone at the Crossing in the Indianapolis area is seeking a Lead Wellness Director to drive guest experience, coach staff, and oversee front desk operations and inventory while guiding the clinic’s Total Body Care strategy.

This role requires at least 1 year in retail or sales, leadership experience, and strong math/computer skills. You will promote the Wellness Program, mentor team members, and help grow the client base through exceptional service.