Wellness Coordinator

Massage Envy; Indianapolis (IN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employer-paid healthcare

401(k) matching

Paid time off

Life Insurance

Short Term Disability

Employee Assistance Program

Flexible schedule

Product training

Free monthly massage/skincare/stretch

Product discount 40%

Job summary

Massage Envy Indianapolis/Keystone at the Crossing is hiring a Sales Associate to deliver outstanding guest experiences and promote Total Body Care. You will greet clients, explain services, book appointments, and drive homecare product purchases.

Ideal candidates have retail or sales experience, strong math and computer skills, and a passion for wellness. We offer competitive pay, healthcare for full-time, 401(k) matching, paid time off, and monthly complimentary services plus generous product

Qualifications

• Previous retail or sales experience preferred.
• Strong math and computer skills; ability to multitask.
• Great people skills and ability to build guest relationships.
• Interest in total body care and knowledge of massage and skincare services.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on services and promote the Massage Envy Wellness Program.
• Schedule services, answer calls and emails, and assist with bookings.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail or sales experience

Math skills

Computer skills

People skills

Wellness knowledge

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Indianapolis/Keystone at the Crossing, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay

• Competitive base pay of $13.00-$15.00/hour plus bonuses and commissions(Potential to earn $18.00+/hr. within the first year with commissions)
• Employer-paid healthcare for full-time employees (30 hours per week)
• 6% Matching 401(k)
• Paid time off for full-time employees after 1 full calendar year of employment
• FREE $25,00 Life Insurance for full-time employees
• FREE Short Term Disability for full-time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare, or stretch service each month
• 40% off all products

Qualified Candidates

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location