Wellness Sales & Customer Care Associate

Massage Envy; Sacramento (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Healthcare: medical, dental and vision

401(k) matching

Free massage, skincare or stretch once

40% product discount

In-depth training

Job summary

Massage Envy Pocket is hiring a Sales Associate to deliver exceptional customer service and promote Total Body Care. You will educate clients on services, book appointments, and drive homecare product purchases while maintaining an inviting, organized clinic environment.

Candidates should have retail or sales experience, strong math and computer skills, and excellent people skills to build lasting guest relationships. This role requires night and weekend shifts.

Qualifications

• Retail or sales experience required.
• Strong math and computer skills with ability to multitask.
• Excellent people skills and the ability to build relationships with guests.
• Knowledge of body care services is a plus.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and Wellness Program; encourage bookings and homecare retail purchases.
• Greet clients, schedule services, answer calls and emails, and address questions.
• Grow and retain a client base through in-person and outreach efforts.
• Keep the clinic clean, disinfected, and organized.

Skills

Customer service

Math proficiency

Computer skills

Multitasking

Tools

POS software

Booking software

Job description

Massage Envy Pocket is hiring a Sales Associate to deliver exceptional customer service and promote Total Body Care. You will educate clients on services, book appointments, and drive homecare product purchases while maintaining an inviting, organized clinic environment.

Candidates should have retail or sales experience, strong math and computer skills, and excellent people skills to build lasting guest relationships. This role requires night and weekend shifts.