Wellness Clinic Office Coordinator — Patient Experience

HealthSource Chiropractic of Covington/Mandeville; Covington (LA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Vision insurance

Job summary

HealthSource Chiropractic of Covington/Mandeville is seeking an energetic administrative assistant to join our fast-paced clinic. You will handle insurance verifications, create financial worksheets, deliver financial reviews with patients, and support marketing campaigns and community outreach.

Strong phone and people skills are essential. You will manage patient accounts, support front desk operations, and ensure HIPAA confidentiality while coordinating patient flow between Doctor, Rehab, and

Qualifications

• Two-year degree or more is preferred but not required.
• Customer service experience must be demonstrated.
• Proficiency in Microsoft Office and Windows is required.

Responsibilities

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

Skills

Customer service

People skills

Phone skills

Team player

Education

Two-year degree or more (preferred)

Tools

Microsoft Office

Windows

Job description

HealthSource Chiropractic of Covington/Mandeville is seeking an energetic administrative assistant to join our fast-paced clinic. You will handle insurance verifications, create financial worksheets, deliver financial reviews with patients, and support marketing campaigns and community outreach.

Strong phone and people skills are essential. You will manage patient accounts, support front desk operations, and ensure HIPAA confidentiality while coordinating patient flow between Doctor, Rehab, and