Patient Experience Coordinator

HealthSource Chiropractic, Inc.; Frisco (TX); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k)

Training & development

Free uniforms

Job summary

HealthSource Chiropractic, Inc. is seeking a Front Desk Coordinator to ensure a welcoming patient experience and smooth front-desk operations.

You will greet patients, manage scheduling, coordinate with the Doctor and Rehab teams, handle insurance tasks, and support growth through teamwork and service excellence.

If you enjoy helping people feel better and want ownership in a growing clinic, this role offers opportunity and a positive environment.

Qualifications

• Previous customer service experience is required.
• Healthcare, chiropractic, physical therapy, fitness, or wellness experience is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome patients and manage check-in/out.
• Build relationships and coordinate patient flow with the Doctor and Rehab team.
• Verify insurance benefits and collect patient charges.
• Maintain patient accounts and HIPAA confidentiality.
• Assist with marketing campaigns and community outreach.
• Keep the office organized and stocked.

Skills

Customer service

Communication

Phone skills

Microsoft Office

HIPAA knowledge

Education

Two-year degree or higher preferred

Tools

Practice management software

MS Windows OS

Excel

Job description

HealthSource Chiropractic, Inc. is seeking a Front Desk Coordinator to ensure a welcoming patient experience and smooth front-desk operations.

You will greet patients, manage scheduling, coordinate with the Doctor and Rehab teams, handle insurance tasks, and support growth through teamwork and service excellence.

If you enjoy helping people feel better and want ownership in a growing clinic, this role offers opportunity and a positive environment.