Wellness Clinic Assistant for Patient Experience

HealthSource Chiropractic of St. Cloud; Saint Cloud (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Free uniforms

Paid time off

Profit sharing

Job summary

HealthSource Chiropractic of St. Cloud in Saint Cloud, MN is seeking a friendly receptionist/administrative assistant to support daily operations. You will handle phones, scheduling, patient check-in, and basic data entry in a fast-paced clinic.

The role involves insurance verifications, coordinating with doctors and front desk, handling payments, and assisting with marketing campaigns. Strong customer service, computer skills, and a team spirit are essential.

Qualifications

• Two-year degree or more is preferred but not required.
• Previous experience in customer service must be demonstrated.
• Proficiency in Microsoft Office and Windows is required.

Responsibilities

• Insurance verifications
• Make product and supplement recommendations based on the doctor’s treatment plan
• Data Entry
• Calling patients to schedule
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

Skills

Customer service

Phone etiquette

Microsoft Office

Education

Two-year degree or more preferred

Tools

Microsoft Office

Windows OS

Job description

HealthSource Chiropractic of St. Cloud in Saint Cloud, MN is seeking a friendly receptionist/administrative assistant to support daily operations. You will handle phones, scheduling, patient check-in, and basic data entry in a fast-paced clinic.

The role involves insurance verifications, coordinating with doctors and front desk, handling payments, and assisting with marketing campaigns. Strong customer service, computer skills, and a team spirit are essential.