Patient Experience & Front Office Coordinator

HealthSource Chiropractic of Pleasanton; Pleasanton (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Health Insurance (Medical, Dental, Vis

Paid Vacation Time

Employee discounts

Bonus based on performance

Wellness resources

Opportunity for advancement

Job summary

HealthSource Chiropractic of Pleasanton is seeking an energetic administrative assistant to support the front desk and clinic operations. You will handle insurance verifications, create financial worksheets, deliver reviews with patients, and assist with marketing campaigns.

Strong communication and computer skills are essential in our fast-paced clinic. Join a team-focused environment that values patient care, accuracy, and efficiency.

Qualifications

• Two-year degree or more preferred but not required.
• Experience in customer service and sales.
• Proficiency in Microsoft Office and Windows.
• Strong multitasking and communication skills.
• Experience in a medical or chiropractic office preferred but not required.

Responsibilities

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Assist the doctor in the rehab room as needed
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

Skills

Customer service

Sales

Multitasking

Communication

Education

Two-year degree

Tools

Microsoft Office

Windows

Job description

HealthSource Chiropractic of Pleasanton is seeking an energetic administrative assistant to support the front desk and clinic operations. You will handle insurance verifications, create financial worksheets, deliver reviews with patients, and assist with marketing campaigns.

Strong communication and computer skills are essential in our fast-paced clinic. Join a team-focused environment that values patient care, accuracy, and efficiency.