Clinic Office Coordinator — Patient Experience & Admin

HealthSource Chiropractic of Woodbridge

Woodbridge (VA)

On-site

USD 42,000 - 65,000

Full time

45 hours ago
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Benefits offered by this job

PTO and benefits
Training and development
CEU reimbursement
Malpractice insurance coverage

Job summary

HealthSource Chiropractic of Woodbridge is seeking an energetic administrative professional to support patients and the clinic operations. You will handle insurance verifications, financial reviews, patient communications, and marketing support to help the team deliver exceptional care.

The role emphasizes strong Microsoft Office skills, patient-oriented service, and accurate record-keeping, with opportunities for monthly bonuses and benefits. This is an on-site position in Woodbridge, VA.

Qualifications

  • Two-year degree or more preferred but not required.
  • Previous experience in customer service must be demonstrated.
  • Proficiency in Microsoft Office and Windows is required.

Responsibilities

  • Insurance verifications
  • Create financial worksheets
  • Deliver financial reviews with patients
  • Make product and supplement recommendations based on the doctor's treatment plan
  • Scan incoming insurance EOBs
  • Assist with marketing campaigns, creative content, community outreach
  • Weekly patient reporting
  • Maintain confidentiality as it pertains to HIPAA guidelines
  • Work with the rest of the team to keep the clinic clean and clutter-free
  • Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information
  • Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
  • Maintain business office inventory
  • Other Administrative tasks

Skills

Customer service
Phone skills
People skills
Communication

Education

Two-year degree or more

Tools

Microsoft Office

Job description

HealthSource Chiropractic of Woodbridge is seeking an energetic administrative professional to support patients and the clinic operations. You will handle insurance verifications, financial reviews, patient communications, and marketing support to help the team deliver exceptional care.

The role emphasizes strong Microsoft Office skills, patient-oriented service, and accurate record-keeping, with opportunities for monthly bonuses and benefits. This is an on-site position in Woodbridge, VA.

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